Privacy PolicyBlueVentShop - PT. Blue-vent Indonesia

Last updated: 17-02-2025

1. Introduction

This Privacy Policy explains how BlueVentShop collects, uses, and protects the personal information of users who access our website. By using our services, you agree to the collection and use of data as described in this policy.

2. Information We Collect

We may collect various types of personal information, including:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Transaction details and purchase history
• Technical information such as IP address, device type, and site activity

3. How We Use Your Information

The collected information is used for:

• Processing and managing your orders
• Contacting you regarding orders or services
• Improving user experience on our website
• Managing customer accounts
• Sending updates, offers, or relevant promotions
• Complying with legal and regulatory obligations

4. Disclosure of Information to Third Parties

We may share personal information with third parties under the following conditions:

• With shipping providers to fulfill your orders
• With payment providers to process transactions
• If required by law or authorized authorities
• To protect the rights and security of users and BlueVentShop

5. Data Security

We implement technical and organizational security measures to protect personal information from unauthorized access, misuse, or data leaks. However, no method of data transmission is 100% secure, so we cannot guarantee absolute security.

6. Data Retention and Deletion

• User information is retained as long as necessary to fulfill the purposes for which it was collected or as required by Indonesian law.
• Users may request data deletion by contacting us via the email listed below.

7. User Rights

As a user, you have the following rights:

• To access, update, or delete your personal information
• To object to or restrict certain types of data processing
• To file a complaint regarding the use of your personal data

8. Cookies and Tracking Technologies

Our site uses cookies to enhance user experience and collect analytical information. You can configure your browser to reject cookies, but some site features may not function properly.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated to users via our website or email.

10. Governing Law

This Privacy Policy is governed by Indonesian law, and any disputes will be resolved in accordance with applicable regulations in Indonesia.

11. Contact

If you have any questions regarding this Privacy Policy, please contact us at:

BlueVentShop - PT. Blue-vent Indonesia Email: support-id@blue-vent.com

By using our services, you agree to this Privacy Policy.